Compliance

Post date: Feb 11, 2016 9:23:26 AM

We want to remind you that there is no place in the Liberty Tax system for preparers who commit fraud or who take other shortcuts. We will not tolerate having people in our system who prepare returns incorrectly, or who even worse, do the wrong thing deliberately. There is also no room for employees who jeopardize Liberty’s good name, the value of the businesses built by your fellow employees, and your own equity in the customers you serve. And at the end of the day, a employee who allows inappropriate behavior to happen by not being a good enough employee or Lead Preparer is just as culpable as one that participates actively in bad behavior.

So here are a few reminders of our expectations:

1. You as employees must ensure that you comply with all of your obligations under federal and state tax law. Failing to do that is grounds for unilateral termination.

2. Your responsibility includes making sure that all of you in your offices are properly trained to do the work on the returns they prepare. Continue taking more Liberty Tax Certification Testing. If your Bronze; shoot for Silver or if your silver shoot for gold and so on.

3. You should be making sure that every return is reviewed and double checked by another preparer in the office for accuracy and compliance before it is filed.

4. If you find a problem that requires the customer to come back in and sign the return, then you need to make that happen. It may inconvenience the customer, but you have no choice – you can’t sign for them.

5. Even if someone else works on or reviews the return, you still need to make sure the PTIN on the filed or amended return is the unique PTIN assigned to the individual who conducted the tax interview with the customer.

6. If your own review reveals issues that there are training deficiencies, fix them by retraining or asking a compliance manager. If your review reveals a problem preparer or manager where the issue goes beyond training, we will terminate that person, have them blacklisted by us, and report them to the IRS on Form 14157.